Goldsmith, Penny et al. Reaching your Readers: A Fieldtesting Guide for Community Groups. Vancouver: Legal Services Society of B.C., 1993. Available free from email@example.com.
Nielson, Jakob and Marie Tahir. Homepage Usability: 50 Websites Deconstructed. Indianapolis: New Riders Press, 2002.
Nielsen, Jakob. Designing Web Usability. Berkely, CA: New Riders Publishing, 2000.
Williams, Robin. The Non-designer’s Web Book: An Easy Guide to Creating, Designing, and Posting Your Own Web Site. Berkeley, California: Peachpit Press, 2000.
Redish, Janice. Letting Go of the Words: Writing Web Content that Works. San Francisco: Morgan Kaufmann Publishers, 2007.
Subscribe to Jakob Nielsen’s newsletter on valuable, ongoing research into reading behaviour on the Internet.
The U.S government’s primary source of information on usability and user-centered design provides guidance and tools on how to make Web sites and other communication systems more useful.
W3C (The World Wide Web Consortium) is an international community that develops open standards to ensure the long-term growth of the Web and promotes Web accessibility.
Excellent resources on older adults and the Web.